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Working with AI is a little like training a dog. Hear me out -- You bring home a puppy. It wants to be good. It's attentive and eager and it watches you for cues. You are filled with love and joy. You feel like a kid and you can't help but collapse into the most playful mode you've felt in years. This puppy is adorable. The most adorable puppy ever. Those eyes. Those paws. The way he trips over himself trying to reach you. You take seventeen photos in the first hour and post

Cloudflare went down this morning for a few hours. ChatGPT, X, and Anthropic vanished from the internet for millions of users.  "What is Cloudflare?" most of the population wondered. I had my eye on Copilot, which kept working -- even though it's built on OpenAI's tech.  This is a great example of one of my goals for Two Cents: to act as translator and mentor for nonprofit staff who are not steeped in tech savviness.  For three years I've been in a master class studying "the

You don't need another mascot while you're still trying to figure out the basics.  Microsoft is a powerful ecosystem, but their infinite menu of options can be a set-up for failure. Even the best-equipped IT department and the most engaged and motivated staff can fall into the trap of polarizing into a culture of blame. One department resents the others for not doing their part or not trying hard enough.  The good news: this is predictable. And preventable.  I'm not a Microso

This is not a team. Let’s be honest: it's common for dysfunctional patterns to emerge at work, and patterns are hard to break. Sometimes...

As exciting as it's been to train my own personal virtual agent "Kitt" to help me run my small business ...  I am all about human...

Two Cents Consultants: Solutions for Affordable Housing Bring us your tired, your poor, your huddled spreadsheets yearning to be free —...